Picking up an in-store order
After accepting an offer, pressing Trips on the navigation menu makes it easy to view any upcoming trips under the Accepted tab. The pickup time also displays for each accepted trip.
Starting your trip
- When you’re ready to head to the pickup location, the START TRIP button can be pressed. If needed, pressing the NAVIGATE button will open your default navigation app, enabling step-by-step driving directions to the pickup location.
Pressing the PICKUP NOTES button provides helpful information about the order to make pickup fast and easy.
- Once safely parked at the store, sliding the CONFIRM ARRIVAL bar alerts store associates of your arrival.
Receiving and scanning in-store pickup orders
The In-Store Pickup signs mark the way to the designated pickup area. The store associate will ask you for the Driver Code to confirm that you’re the correct driver for that order.
Here is some helpful information on scanning customer orders:
- When the store associate hands you the items, each order will have a label for scanning. This article contains helpful hints on scanning customer orders.
If you’re delivering orders for more than one customer, it’s a good practice to place the orders in two different areas of your vehicle to keep the orders separate and organized.
- Once the labels have been successfully scanned, you’re ready to deliver the order(s) to the customer(s) by sliding the START DELIVERY bar.
