Getting Started

13 articles

​Enrolling on the Spark Driver™ platform

In order to drive on the Spark Driver platform, you must:  - Be 18 years old or older   - Provide proof of auto insurance  - Have a valid driver’s license and clean driving record - Background checks may be required where permissible; reviews conducted in accordance with applicable law. - Have a clean and reliable vehicle - A mobile device with camera, flash, and GPS capabilities (iOS, or Android 11 or newer) - Be authorized to perform services as an independent contractor in the U.S. - Have a U.S. domestic phone number

Updated by Cassie Ates

​Understanding offer types

The Spark Driver™ platform provides offers to complete many types of deliveries. You have the option of selecting which types of offers you want to accept. There are two types of trips: single-stop a…

Updated by Cassie Ates

Creating your Spark Driver™ app account

Once approved, you’re ready to create a Spark Driver app account: Open the Spark Driver app, and enter the email you used to sign up with the temporary password you received when you enrolled. Next,…

Updated by Dave Jurgens

Downloading the Spark Driver™ app and signing in

Upon final approval, you’ll receive an email and text with details of how to get started on the Spark Driver app. To find the app, look in your App Store or Google Play , and search for “ Spark Drive…

Updated by Dave Jurgens

Sharing your location

Location Services allows you to see offers in your area. Ready to start getting offers? Once you’ve accepted the Spark Driver™ app agreements, you’ll be prompted to turn on Location Services. Follow…

Updated by Dave Jurgens

Setting your Spark Driver™ app password and turning on notifications

Once you’ve signed into the Spark Driver app with your temporary password, you can set a new password to secure your account. You can also turn on notifications so you can receive information about y…

Updated by Dave Jurgens

Viewing and changing your delivery zone

Your original delivery zone is the one that you picked when you enrolled on the Spark Driver™ platform. It includes the stores where you can shop and deliver from. You control what zone is best for y…

Updated by Dave Jurgens

Video resources

Getting started on the Spark Driver™ platform is easy. Learn how to set up your digital wallet and Spark Driver™ App so you can hit the road as a delivery service provider and start earning! Spark Dr…

Updated by Nichole Lee

Turning on Spark Now

Once you turn on Spark Now in the Spark Driver™ app, you will start receiving offers as they become available in your specified delivery zone. Spark Now is available one hour before deliveries start…

Updated by Dave Jurgens

Accepting an offer

If you’re ready to start accepting offers, you can follow these steps: Turning on Spark Now by tapping Spark Now in the top-right. If offers are available, the Home screen shows any offers available…

Updated by Cassie Ates

How to apply for ONE for existing drivers

If you’re an existing driver on the Spark Driver™ platform and interested in switching to ONE, here are some helpful tips to get you started: If ONE is available in your zone, you’ll receive a text m…

Updated by Dave Jurgens

How to apply for ONE for new drivers

If you’re approved to drive on the Spark Driver™ platform, and you would like to sign up for a ONE account, here are some helpful tips to get you started: Pressing the Earnings Account link begins th…

Updated by Cassie Ates

Items found during Shopping & Delivery orders

Items Found During Shopping & Delivery orders The Items found metric is specific to Shopping & Delivery orders. This metric gives you information on the percentage of times you either found the item…

Updated by Nichole Lee