Returns

4 articles

How to deliver a Customer return offer

Customer return offers are like Delivery offers, but they work in reverse. In this case, returns will be picked up from the customer and delivered back to the store. If you accept a Customer return o…

Updated 2 months ago by Nichole Lee

Returning an order

Here is some helpful information on returning an order if you’re unable to complete a delivery for any reason. For instance, if the customer is not home to accept the delivery, or the delivery is rejected by the customer.

Updated 1 month ago by Dave Jurgens

Canceled order due to food safety concerns

Keeping food safe requires that temperature-sensitive items be delivered within 60 minutes of when the items are picked from the shelf. Examples of temperature-sensitive items, also called perishable…

Updated 2 months ago by Nichole Lee

Customer Return FAQs

What is a Customer return order? Customer return orders are picked up from customers’ homes or businesses and are returned to a designated local store.. How do I know if I have a return order? Return…

Updated 2 months ago by Dave Jurgens

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Returns

​How to deliver a Customer return offer

Returning an order

Canceled order due to food safety concerns

Customer Return FAQs

Contact

How to deliver a Customer return offer